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Frequently Asked Questions

Can I return my purchase? 

We offer a 12 month warranty on all goods. For more information see our support page here, or to contact us click here.


Can I complete a purchase without using a credit card?

Yes. Please contact us here to arrange a purchase using an alternate means of payment, i.e. internet bank transfer.


How long will it be before I receive my order?

We process orders within 1 working day of receiving them and we aim to have them shipped no longer than 3 working days after they are placed. 


Do you ship to addresses outside of New Zealand?

We can arrange for shipping outside of New Zealand. If you are interested please contact us here.




If you have any other questions please fill out our online contact form here.